Warranty
2 Year Warranty
At FSS Jewellery, we stand behind the quality of our craftsmanship. All jewellery pieces are covered by a 2-year warranty from the date of purchase against manufacturing defects.
This warranty covers:
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Manufacturing faults
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Defects in materials or craftsmanship under normal use
This warranty does not cover:
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General wear and tear
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Scratches, dents, tarnishing, or fading caused by daily use
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Damage caused by accidents, misuse, improper care, or neglect
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Lost or stolen items
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Unauthorized modifications or repair attempts
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Damage caused by improper storage or exposure to chemicals
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Purchases made through unauthorized sellers or third-party marketplaces
If you believe your item has a manufacturing defect, please contact us with your order number and clear photos of the issue. Our team will assess the item and provide a suitable solution, which may include repair, replacement, or store credit where appropriate.
Please note that natural wear over time is not considered a manufacturing defect.
For any warranty inquiries, please contact us at [your email address].