Warranty

2 Year Warranty

At FSS Jewellery, we stand behind the quality of our craftsmanship. All jewellery pieces are covered by a 2-year warranty from the date of purchase against manufacturing defects.

This warranty covers:

  • Manufacturing faults

  • Defects in materials or craftsmanship under normal use

This warranty does not cover:

  • General wear and tear

  • Scratches, dents, tarnishing, or fading caused by daily use

  • Damage caused by accidents, misuse, improper care, or neglect

  • Lost or stolen items

  • Unauthorized modifications or repair attempts

  • Damage caused by improper storage or exposure to chemicals

  • Purchases made through unauthorized sellers or third-party marketplaces

If you believe your item has a manufacturing defect, please contact us with your order number and clear photos of the issue. Our team will assess the item and provide a suitable solution, which may include repair, replacement, or store credit where appropriate.

Please note that natural wear over time is not considered a manufacturing defect.

For any warranty inquiries, please contact us at [your email address].