2-Year Warranty

Every FSS piece is covered by a 2-year warranty against manufacturing defects. We stand behind the quality of every item we make.

At FSS Jewellery, we stand behind the quality of our craftsmanship. All jewellery pieces are covered by a 2-year warranty from the date of purchase against manufacturing defects.

This warranty covers:

  • Manufacturing faults

  • Defects in materials or craftsmanship under normal use

This warranty does not cover:

  • General wear and tear

  • Scratches, dents, tarnishing, or fading caused by daily use

  • Damage caused by accidents, misuse, improper care, or neglect

  • Lost or stolen items

  • Unauthorized modifications or repair attempts

  • Damage caused by improper storage or exposure to chemicals

  • Purchases made through unauthorized sellers or third-party marketplaces

If you believe your item has a manufacturing defect, please contact us with your order number and clear photos of the issue. Our team will assess the item and provide a suitable solution, which may include repair, replacement, or store credit where appropriate.

Please note that natural wear over time is not considered a manufacturing defect.

For any warranty inquiries, please contact us at contact@fssjewellery.com .