A close-up lifestyle shot of a model wearing delicate gold chain bracelets on her wrist, featuring small green, black, and white gemstone accents, paired with a satin champagne slip dress.
£265.00
Earn 1325 FSS Points with this purchase

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Earn 5 FSS Points for every £1 you spend. Points can be redeemed on future purchases.

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A close-up lifestyle shot of a model wearing delicate gold chain bracelets on her wrist, featuring small green, black, and white gemstone accents, paired with a satin champagne slip dress.
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Family Birthstone Bracelet in Solid Gold

£265.00
Earn 1325 FSS Points with this purchase

FSS Points Club

Earn 5 FSS Points for every £1 you spend. Points can be redeemed on future purchases.

The more you shop, the more you earn.

Learn more about FSS Points →

Shipping Information

Shipping Policy

How long will my order take?

FSS Jewellery is a UK business. Depending on the piece, your order is sent either from London or directly from our specialist jewellery workshop in China, always with tracked delivery. Returns always come back to us in the UK. The times below are from the day you order to the day it arrives.

In-stock pieces

  • Prepared and dispatched within 2–4 working days.

Personalised & made-to-order pieces

  • Allow an extra 1–2 weeks (5–10 working days) to make your piece, then the delivery times below.

  • Baby Handprint Necklace: made from the print you send us after ordering, so please allow up to 4 weeks.

During busy periods such as Christmas and promotions, preparation can take a little longer. If you need a piece by a certain date, please order early or email us first.


Delivery times (in-stock pieces)

Destination Typical delivery, order to door
United Kingdom 5–8 working days
United States 5–10 working days
Europe 8–15 working days
Canada & Australia 7–12 working days
Rest of the world 8–15 working days

These are estimates based on our recent orders. Delivery can vary with the carrier, customs and public holidays.


Shipping costs

Shipping costs are shown at checkout before you pay. We run free-shipping offers from time to time.


Import duties & taxes

We design our jewellery in London and many pieces are made and sent directly from our specialist workshop in China. Because of this, some orders pass through customs on their way to you. We want you to know exactly what to expect before you order.

United Kingdom

  • Orders of £135 or less: no customs duty is charged.

  • Orders over £135 sent from our workshop: import VAT and customs duty may be collected by the delivery company before your parcel is released. They will contact you by text or email with the amount and how to pay.

Outside the UK

Import duties, taxes and any carrier handling fees are set by your country’s customs and are the customer’s responsibility. They are collected by the delivery company before delivery. The amount depends on your country and the value of your order.

If an order is refused because import charges were not paid, the original shipping cost and the return shipping cost will be deducted from your refund.

Questions before you order? Email contact@fssjewellery.com and we’ll help you estimate any charges. You can read more about where your jewellery comes from.


Order tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can also use the Track your order page. Please allow up to 48 hours for tracking updates to appear.


Delayed or lost parcels

Once a parcel is marked as delivered by the carrier to the address given at checkout, delivery is complete and responsibility for the parcel passes to you. We are unable to guarantee against loss or theft after this point.

If you believe your parcel was delivered incorrectly, please email contact@fssjewellery.com and we will help you open an investigation with the carrier.


Incorrect shipping information

Please make sure your shipping address is accurate and complete before placing your order. If an order is returned because of an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping charges may apply.

2-year warranty

Warranty

Every piece is covered by our 2-year manufacturing warranty.

This warranty covers:

  • Manufacturing faults

  • Defects in materials or craftsmanship under normal use

This warranty does not cover:

  • General wear and tear

  • Scratches, dents, tarnishing, or fading caused by daily use

  • Damage caused by accidents, misuse, improper care, or neglect

  • Lost or stolen items

  • Unauthorized modifications or repair attempts

  • Damage caused by improper storage or exposure to chemicals

  • Purchases made through unauthorized sellers or third-party marketplaces

If you believe your item has a manufacturing defect, please contact us with your order number and clear photos of the issue. Our team will assess the item and provide a suitable solution, which may include repair, replacement, or store credit where appropriate.

Please note that natural wear over time is not considered a manufacturing defect.

For any warranty inquiries, please contact us at contact@fssjewellery.com .

30-day returns

Return Policy

Return Policy

30-Day Returns

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, and in its original packaging, with proof of purchase.

To initiate a return, please contact us at contact@fssjewellery.com before sending any items back.

Please note that returns sent without prior authorization will not be accepted.

Once your return request has been approved, we will provide return instructions and the appropriate return address.


Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

For your protection, we recommend using a tracked and insured shipping service when returning jewelry items. We are not responsible for returns lost or damaged during transit.


Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or if you receive the wrong item, please contact us within 48 hours of delivery at contact@fssjewellery.com and include clear photos of the issue. We will review the situation and work to resolve it as quickly as possible.


Non-Returnable Items

The following items are not eligible for return or refund:

  • Personalized or custom-made jewelry (including engraved, initial, birthstone, or made-to-order pieces)

  • Earrings (for hygiene reasons)

  • Sale or clearance items

  • Gift cards

If you are unsure whether your item qualifies for a return, please contact us before placing your order.


Exchanges

The fastest way to exchange an item is to return the original item (if eligible) and place a new order once your return has been approved.


European Union 14-Day Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason and without justification.

Returned items must be unworn, unused, in their original packaging, and accompanied by proof of purchase.

Please note that personalized and custom-made jewelry is exempt from the EU cooling-off period and cannot be returned unless faulty.


Refunds

Once your return has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or card issuer may require additional time to process and post the refund.

Original shipping charges are non-refundable unless the return is due to an error on our part.

If more than 15 business days have passed since your refund was approved and you have not received your refund, please contact us at contact@fssjewellery.com.

Gift-ready packaging

Gift-ready packaging

 

Each piece arrives beautifully gift-ready, thoughtfully presented in an elegant jewellery box finished with a delicate ribbon — perfect for gifting or keeping as a special treat for yourself. 

To ensure it reaches you safely, every order is carefully packed in a recyclable shipping box and protective recyclable mailing bag, combining beautiful presentation with mindful packaging.

Made to Order - dispatch by —

MetalYellow Gold
Stones
Material18K Solid Gold

3 payments at 0% interest with Klarna

Need a different size or a custom modification?

Every piece is made to order, so we can often adjust lengths, metals, gemstones and other details.

Gold Guide

9k Gold

37.5% pure gold. The hardest gold alloy, offering excellent scratch resistance for everyday wear.

14k Gold

58.5% pure gold. Offers the ideal balance of durability, rich colour, and value. A customer favourite.

18k Gold

75% pure gold. Rich, luxurious colour with the highest gold content. Our finest choice for those seeking exceptional quality and lasting beauty.

Details

A single or multi natural gemstone set on a whisper-thin solid 18K gold chain — your birthstone, or the birthstone of someone you love, worn close to the wrist every day.

The 2mm stone sits in a minimal bezel setting, letting the colour speak for itself against the fine 1mm gold chain. Delicate enough to stack, meaningful enough to wear alone. Available in yellow, rose, and white gold with up to 5 birthstones on a single bracelet — choose your stones at checkout.

Nickel-free, waterproof, and hypoallergenic. A bracelet designed for everyday wear and gifting for every occasion.

Material: Solid 18K Gold · Yellow Gold / Rose Gold / White Gold
Stone: Natural Gemstone · 2mm
Chain Width: 1mm
Chain Length: 15cm + 2.5cm extension
Stones per bracelet: 1–5 (select at checkout)

Stamped: AU750 (18K) · Nickel-free · Hypoallergenic · Water-safe

Care

Our solid gold pieces are made to be worn all day, every day. Made from 9k, 10k, 14k & 18K solid gold, they’re jewels you can depend on.

  • Gently clean If you find that your pieces are losing their shine, use the polishing cloth enclosed, or soap and warm water, to bring them back to life.
  • Storage The best place to keep your jewels is in their original jewellery box, or in an air-tight bag to keep them protected.
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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Do I Need to Pay Customs Duties or Import Taxes?


For orders shipped via Standard Shipping to the USA, UK, Europe, Canada, and Australia, Most Countries duties and import taxes are included, so you should not be charged any additional fees upon delivery.