Gold nameplate necklace on a textured beige surface
Sale price  £170.00 Regular price  £222.00
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Sale
Gold nameplate necklace on a textured beige surface

North Star Name Necklace (Personalised)

Sale price  £170.00 Regular price  £222.00
Earn 850 FSS Points with this purchase

FSS Points Club

Earn 5 FSS Points for every £1 you spend. Points can be redeemed on future purchases.

The more you shop, the more you earn.

Learn more about FSS Points →

Shipping Information

Shipping Policy

How long will my order take?

FSS Jewellery is a UK business. Depending on the piece, your order is sent either from London or directly from our specialist jewellery workshop in China, always with tracked delivery. Returns always come back to us in the UK. The times below are from the day you order to the day it arrives.

In-stock pieces

  • Prepared and dispatched within 2–4 working days.

Personalised & made-to-order pieces

  • Allow an extra 1–2 weeks (5–10 working days) to make your piece, then the delivery times below.

  • Baby Handprint Necklace: made from the print you send us after ordering, so please allow up to 4 weeks.

During busy periods such as Christmas and promotions, preparation can take a little longer. If you need a piece by a certain date, please order early or email us first.


Delivery times (in-stock pieces)

Destination Typical delivery, order to door
United Kingdom 5–8 working days
United States 5–10 working days
Europe 8–15 working days
Canada & Australia 7–12 working days
Rest of the world 8–15 working days

These are estimates based on our recent orders. Delivery can vary with the carrier, customs and public holidays.


Shipping costs

Shipping costs are shown at checkout before you pay. We run free-shipping offers from time to time.


Import duties & taxes

We design our jewellery in London and many pieces are made and sent directly from our specialist workshop in China. Because of this, some orders pass through customs on their way to you. We want you to know exactly what to expect before you order.

United Kingdom

  • Orders of £135 or less: no customs duty is charged.

  • Orders over £135 sent from our workshop: import VAT and customs duty may be collected by the delivery company before your parcel is released. They will contact you by text or email with the amount and how to pay.

Outside the UK

Import duties, taxes and any carrier handling fees are set by your country’s customs and are the customer’s responsibility. They are collected by the delivery company before delivery. The amount depends on your country and the value of your order.

If an order is refused because import charges were not paid, the original shipping cost and the return shipping cost will be deducted from your refund.

Questions before you order? Email contact@fssjewellery.com and we’ll help you estimate any charges. You can read more about where your jewellery comes from.


Order tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number. You can also use the Track your order page. Please allow up to 48 hours for tracking updates to appear.


Delayed or lost parcels

Once a parcel is marked as delivered by the carrier to the address given at checkout, delivery is complete and responsibility for the parcel passes to you. We are unable to guarantee against loss or theft after this point.

If you believe your parcel was delivered incorrectly, please email contact@fssjewellery.com and we will help you open an investigation with the carrier.


Incorrect shipping information

Please make sure your shipping address is accurate and complete before placing your order. If an order is returned because of an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional shipping charges may apply.

2-year warranty

2-Year Warranty

Your FSS jewellery piece is guaranteed to be free of any manufacturing defect for two years from the date of purchase. The warranty does not cover general wear and tear, damage caused by accident, misuse, neglect or failed repair attempts. The warranty does not cover purchases made using online auction sites or other unauthorized resellers.

For additional questions, email us at contact@fssjewellery.com.

Non-returnable — personalised item

This item cannot be returned

As this is a personalised item made especially for you, we are unable to accept returns or exchanges unless the item arrives faulty.

Gift-ready packaging

Gift-ready packaging

 

Each piece arrives beautifully gift-ready, thoughtfully presented in an elegant jewellery box finished with a delicate ribbon — perfect for gifting or keeping as a special treat for yourself. 

To ensure it reaches you safely, every order is carefully packed in a recyclable shipping box and protective recyclable mailing bag, combining beautiful presentation with mindful packaging.

Order by today for dispatch by —

ColorYellow Gold
Material
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Choose your font

Step 2

Enter your name or initials

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Need a different size or a custom modification?

Every piece is made to order, so we can often adjust lengths, metals, gemstones and other details.

Gold Guide

9k Gold

37.5% pure gold. The hardest gold alloy, offering excellent scratch resistance for everyday wear.

14k Gold

58.5% pure gold. Offers the ideal balance of durability, rich colour, and value. A customer favourite.

18k Gold

75% pure gold. Rich, luxurious colour with the highest gold content. Our finest choice for those seeking exceptional quality and lasting beauty.

Details

A personalised name necklace with the chosen name formed in a soft handwriting-style script, with a small star charm sitting directly beside it on a fine cable chain. The north star detail is not decorative padding — it frames the name as something fixed and returning, which is the right register for a necklace given to someone who matters. Available in 9k, 14k or 18k solid gold. A solid gold personalised necklace gift for birthdays, Mother's Day, or any occasion where a name is the message.


Product Details

Material: 9k Solid Gold · 14k Solid Gold · 18k Solid Gold
stamped: AU375 (9k) · AU585 (14k) · AU750 (18k)
Pendant size: 13–18mm
Chain: sparkle cable chain
Chain lengths: 16"+ 2''

Name Dimensions: length sizes range from 15mm to 20mm (letter/name)

Care

Our solid gold pieces are made to be worn all day, every day. Made from 9k, 10k, 14k & 18K solid gold, they’re jewels you can depend on.

  • Gently clean If you find that your pieces are losing their shine, use the polishing cloth enclosed, or soap and warm water, to bring them back to life.
  • Storage The best place to keep your jewels is in their original jewellery box, or in an air-tight bag to keep them protected.
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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.